Logo
عربي
Menu
  • Home
  • About the Ministry
    • Vision and Mission
    • Functions of the ministry
    • Minister's Speech
    • About the Minister
    • Ministers of Planning
  • Planning and Monitoring
    • Egypt's Vision 2030
    • Programs and Plans
    • Performance System
    • Integrated System for Investment Plan Preparation and Monitoring (ISIPPM)
  • Economic Development
    • International Standard for Data Dissemination
    • National Accounts Data
  • Publications and Reports
    • Publications
      • MACRO WATCH
      • Environmental Sustainability Standards Guide
      • Gender Responsive Planning
      • SDGs Localization Reports
      • Voluntary National Report
      • Annual Economic Bulletin
      • Citizen Plan
      • Weekly Newsletter
      • Economic and Social Performance Monitoring Report​
      • Harvest Report
      • Family Development Launching
      • Strategic Management
      • Purchasing Managers’ Index (PMI)
      • The Inflation Macro Note
      • Impact of COVID-19 on The Egyptian Economy
      • The Monthly Economic Review
      • Introduction to the establishment form to request an exception From the application of the minimum
      • Unemployment Rate​
      • Balance of payments
      • Be an Ambassador
    • Egypt in International Reports
  • Media
    • News
    • Pictures Library
    • Jobs
  • Contact Us

Egypt Award for Gov't Excellence launches hotline to respond to inquiries & receive complaints

Main / Media / News / Egypt Award for Gov't Excellence launches hotline to respond to inquiries & receive complaints



14 October 2021

The Egypt Award for Gov't Excellence announced the launch of hotline No. 19552 to respond to all inquiries and receive complaints and suggestions related to the award, coinciding with the launch of the closing ceremony for distributing the Egypt Government Excellence Awards on October 19.

Dr. Hala El-Said, Minister of Planning and Economic Development, said that the winners of the Egypt Award for Gov't Excellence 2020 will be announced in its second session during the award ceremony, which is scheduled to be held next Tuesday.

El-Said explained that the number of categories nominated for the award amounted to 19, adding that the applications for nomination for the award amounted to more than 3000 applications.

El-Said asserted that the current stage has witnessed a complete electronic transformation of all applications and evaluation processes, which contributed significantly to reducing the percentage of exclusions to 14% instead of 39% in the first cycle.

El-Said explained that the main objective of the annual award is to stimulate the spirit of competition and excellence, whether at the level of employees or the level of government institutions.

For his part, Eng. Khaled Mostafa, Permanent Undersecretary of the Ministry of Planning and Economic Development and supervisor of the Egypt Award for Governmental Excellence, said that the launch of the award’s hotline came within the framework of the keenness of Award to consolidate direct communication between the award and the concerned parties, in light of achieving the highest satisfaction rates for customers.
Mustafa added that we seek to implement an administrative system that is in line with international best practices, which contributes to laying solid foundations to support the journey of continuous development and improvement.

Eng. Khaled Mustafa explained that the award includes six awards, namely the Distinguished Institution Award, the Distinguished Unit, Government Services, Institutional Innovation and Creativity, the Distinguished Leaders Award, and Individual Excellence.

Previous News
All News
Next News

National Accounts Data

National Accounts Data

Contact Us

Contact Us

logo

Egypt Vision 2030

Egypt Vision 2030

app

Latest Videos

More Videos

News

Read More

Other News

27 May
25 May
The Ministry of Planning and Economic Development reviews a report on Egypt's performance in the indicators of the "Sustainable Development Goals Index for the Arab Region for 2022" report.
24 May
During the activities of the first day of the “International Conference on Alternative Financing Opportunities in Egypt: Towards Sustainable Financing for Development”:

Site Links

  • Ministry Vision
  • Programs and Plans
  • Jobs
  • Egypt vision 2030 overview
  • National Accounts Data
  • News
  • Citizen plan

Related Websites

  • Egypt vision 2030
  • Rowad 2030
  • ERRADA - Egyptian Regulatory Reform and Development Activity
  • Institute of National Planning
  • Central Agency for Public Mobilization and Statistics
  • Egypt government excellence award
  • Egypt’s government services portal

Contact Us

  • Phone : 202-24070700
  • Fax : 24070882
  • Title : 9 Salah Salem Road - Nasr City - Cairo

Ministry premises

All copyrights reserved to Ministry of Planning and Economic Development © 2020

Site Map